A treasure hunt for the kids club
Built as a game, with clues, a map, and a prize at the end. Parents get an hour to themselves, which is the actual product.
Work with me
The digital side of your property, handled
I work with hotels, resorts, tour operators, villa owners, and the people who feed and guide their guests. Some hire me to build one thing. Most end up keeping me on the payroll of their website, because a site nobody maintains quietly stops earning.
Monthly Care Plans
A fixed monthly rate so you stop getting an invoice every time something small needs fixing. You can cancel any month, and there is no long contract to sign.
Essentials
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For a site that just needs to stay healthy and online.
- Hosting and domain kept in order, with uptime monitoring
- Weekly backups and security patching
- WordPress core, theme, and plugin updates
- Small content edits, up to two hours a month
- One place to write when something breaks
Most popular
Growth
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For properties that want more direct bookings and fewer OTA fees.
- Everything in Essentials
- SEO: keyword work, on-page fixes, Google Business Profile
- One email campaign a month to your guest list
- Analytics reviewed monthly, with a short note on what changed
- Booking flow checked on a real phone, not just a desktop
Full Partner
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What I already do for Parador Nature Resort & Spa.
- Everything in Growth
- Social content shot and scheduled
- One photo or video shoot each quarter
- Revenue and booking strategy through ECTM
- Priority turnaround when something is urgent
Special Ops
No two weeks look the same. One week it is a menu redesign and a new logo, the next it is untangling how the front desk talks to housekeeping, then a treasure hunt for the kids club. If it is a problem at your property and it lives on a screen or a page, it is probably mine. A few things worth asking me for:
A menu that survives the rainy season
Designed, printed, laminated, and translated properly. Not run through an online translator.
The workflow nobody wants to fix
Housekeeping reports on paper, maintenance requests lost in WhatsApp, three people keeping the same calendar. I build the simple version that people actually use.
A guest welcome book
Printed for the room and digital for the phone, covering what to do, where to eat, and which beach has the current.
Reviews turned into a to-do list
Every review from the past year read by AI and sorted into what guests keep complaining about, ranked by how often it comes up.
A property map worth framing
Illustrated trails, rooms, and viewpoints. Useful at the front desk and good enough to hang in the lobby.
A microsite for one event
Weddings, retreats, a festival on the property. Its own page, its own inquiry form, gone when the season ends.
Front desk training on your own booking system
Usually the cheapest fix available. Most systems are fine. Nobody was ever shown how to use them.
Project Work
Starting points, not final quotes. Every property is different, so I price properly once I have seen your setup and know what you are actually trying to fix.
New site, built from scratch
Design, build, content structure, SEO groundwork, hosting, and launch. Usually four to six weeks depending on how ready your photos and copy are.
Redesign of a site you already have
Keep what works, fix what does not. Most of my redesigns start because the old site is slow, impossible to update, or invisible on a phone.
Rescue and cleanup
Hacked WordPress, a site that vanished, a booking form that stopped sending. I clean it up, lock it down, and tell you honestly what happened.
AI for the office: workflows that save your staff hours
I set up Claude to draft guest replies in both languages, summarize a month of reviews into what actually needs fixing, turn booking notes into something searchable, or take a repetitive back-office chore off a real person’s plate. Your team keeps working the way they already do, just faster.
Data, organized
The spreadsheet everyone is scared to touch, the guest list living in four places, the photo library nobody can search. I sort it out and leave you something maintainable.
Strategy session
Two hours on your property or a call, going through the site, the booking funnel, the reviews, and the numbers. You get notes and a priority list whether or not you hire me for the work.
Video and photography
Property films, tour footage, drone, interviews, and edits. Shot and cut in-house, with original music when licensing a track would cost more than writing one.
3D and architectural visualization
Renders and walkthroughs built in Unreal Engine through Prizm Vizual, for properties that are still being built or renovated.
Branding and print
Logos, menus, brochures, signage, rack cards, and the bilingual versions of all of it.
How It Works
01
Tell me what is broken
A message, a call, or a walk around the property. That part is free.
02
You get a plan and a number
What I would do, in what order, what it costs, and how long it takes.
03
I build it
You see progress as it happens instead of waiting for a big reveal at the end.
04
I keep it running
Most clients move onto a monthly plan after launch, which is why several have been with me for years.
Contact
Got a project, a problem, or both? Tell me what you are trying to build, fix, or film. I read everything and I answer fast.
Feeling formal? That one. Feeling magical? wizard@michaelzoz.com reaches me too.